Just like most electronic devices, your hearing aids are made up of many small parts that need to be maintained and occasionally serviced. If you experience an issue that requires a repair, bring your devices to us for a diagnosis. In most cases, we can fix them using a number of tools and supplies that we have in the office.
However, sometimes a repair requires more than we are capable of handling in our office. In this instance, we may need to send your hearing aids back to the manufacturer. During this process, we will work with you to make this as painless and convenient as possible. We will also make sure to review the details of your warranty and the repair process clearly so you know exactly what to expect.